Privacy Policy


‘SOHAR Port and Freezone’ and ‘SOHAR’ are registered trademarks of Sohar Industrial Port Company SAOC, Oman, a 50:50 partnership between the government of Oman and Port of Rotterdam.

SOHAR is responsible for the processing of any personal information you provide us either directly on our website at or through electronic forms as part of our email marketing efforts, or when we collect electronic or any other types of data at events or trade shows where we participate. In addition, we may from time to time purchase or receive data from publishers, media agencies, or from other third-party data or event management companies.
At SOHAR, we take our responsibility to protect your personal information seriously. This privacy statement explains how we use the personal information that we collect.


We may collect personal information from users of our website, through electronic forms as part of our email marketing efforts and in forms completed at trade shows. When you use forms provided on this website you will be asked to provide certain information: for example, your own and your company’s name, your own and your company’s contact address, your business and/or personal email addresses and/or phone numbers. We will store this information and hold it in secure data storage facilities and/or computers and servers.


We will use the personal information you provide us, or that is obtained by us, in the following ways:
To register you with our website, and in order to execute our services when you have registered to receive them; for instance to receive regular newsletters or other updates from SOHAR (you can unsubscribe from these services at any time as set out below)
To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the website or our services
To enable SOHAR to review, develop and enhance the website and the other services which we offer
To inform you from time to time about new products and services from SOHAR as our business develops
To administer any competitions or other promotional offers you may enter
To answer any queries which you send us by email
In order to conduct regular client surveys
For any other purpose which SOHAR deems legal and beneficial


SOHAR does not sell, market or barter your personal information to third parties; however, we may hand over information we have gathered about you as follows:
SOHAR may provide its third party service providers with access to your personal information. These service providers may include: our client relationship management centre; our call centre; marketing and media planning organizations, who provide support for our marketing communications; internet service providers who administer our web pages and provide internet services and host our facilities; consumer research companies that assist SOHAR with better understanding your business interests by conducting regular surveys.
SOHAR only shares your personal information to the extent required for the performance of such services. SOHAR has implemented safeguards to ensure that our service providers treat personal information in a way that is consistent with the terms of this privacy statement and that your information is only used to fulfil services to SOHAR.
SOHAR may also disclose your personal information as permitted or required by law. For example, SOHAR will disclose personal information to those governmental bodies with authority to obtain it, in order to comply with a warrant issued by a court of competent jurisdiction or the Public Prosecution or any other government authority, and to comply with the production of data records, if so required.
If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company or a liquidator or administrator
We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which SOHAR is involved.
We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.


By choosing to provide SOHAR with your personal information you are consenting to its use in accordance with the principles outlined in this privacy statement and/or as outlined at the time you were asked to provide any personal information.
SOHAR may contact you by phone, or email or in writing, in order to provide you with updates relating to its services as well as information about additional services, products or events that SOHAR believes may be of interest to you. You can choose to unsubscribe from these updates if you so wish.


All marketing communications SOHAR sends to you will provide you with a way to withdraw your consent. If you no longer wish to receive promotional materials you may opt-out of receiving these communications by clicking here, this will remove you from all SOHAR mailing lists.


We will take all reasonable and appropriate steps to protect the personal information you share with us, and we are continuously reviewing and implementing new security technology features to help safeguard the privacy of your personal information. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.


We may aggregate personal information and remove identifying elements in order to analyse patterns and improve our marketing and promotional efforts, to analyse the use of our website, to improve our content and product offerings, and to customize our site’s content, layout and services.
SOHAR gathers usage information like the number and frequency of visitors to this web site. This information may include which URL you just came from, which URL you next go to, what browser you are using, and your IP address.
We only use such data in the aggregate, and this collective data helps us to determine how much our customers use parts of the site, and do internal research on our users’ demographics, interests, and behaviour to better understand and serve you.


A cookie is a small item of web code used by a web browser to store information. When you visit a web site that uses cookies, like the SOHAR website for example, the web server will request permission to pass a cookie to your browser.
If accepted, it will occupy only a few bytes on your hard drive and can improve your web surfing experience. SOHAR and its partner agencies uses cookies to track customer visits through our site.
Cookies cannot profile your system or collect information from your hard drive. You may receive cookies from many different sites but each one is unique and can only be read by the web server that originally issued it to you. Most browsers are initially set up to accept cookies, but you can set your browsers to refuse cookies.


Our web site may contain links to other web sites, especially from our tenants in the Port and Freezone. SOHAR is not responsible for the privacy practices of our tenants or other web sites not operated by us. This privacy statement applies only to our own web site and the information collected by SOHAR.


If your personal information changes, or if you no longer desire our service, we will provide a way to correct, update or remove the information you provided to us.


You have the right to access the personal information we keep about you and we will always try to provide the information you require within a reasonable timeframe. There may be a small charge for this service, depending on the information that you request. If you are concerned that the information we hold on you is incorrect, please contact us:


This Policy is current as of the effective date set forth below. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site, at If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavour to provide you with notice in advance of such change by highlighting the change on our website.


It is very likely that some of the parties that process or store your personal information on our behalf may be located in jurisdictions outside your country of residence. If your information is processed and stored in their jurisdictions, foreign governments, courts, or other regulatory agencies may be able to obtain disclosure of your information through the laws in those countries.


SOHAR reserves the right to remove any or all information or stop access to or display of such information which may not be in line with the prevailing laws or may adversely affect third parties or contravene the policy of the website.
Effective date June 2015